Library and Information Science

Library and Information Science ISSN: 2435-8495
三田図書館・情報学会 Mita Society for Library and Information Science
〒108‒8345 東京都港区三田2‒15‒45 慶應義塾大学文学部図書館・情報学専攻内 c/o Keio University, 2-15-45 Mita, Minato-ku, Tokyo 108-8345, Japan
Library and Information Science 57: 1-31 (2007)

原著論文Original Article

専門図書館における業務委託の現状Current state of outsourcing in special libraries in Japan

筑波大学大学院図書館情報メディア研究科博士後期課程Graduate School of Library, Information and Media Studies, University of Tsukuba ◇ 〒305-8550 茨城県つくば市春日一丁目2番地 ◇ Kasuga 1-2, Tsukuba, Ibaraki 305-8550, Japan

受付日:2006年9月25日Received: September 25, 2006
受理日:2006年12月8日Accepted: December 8, 2006
発行日:2007年7月31日Published: July 31, 2007




Purpose: This study aims to clarify the current state of outsourcing in special libraries, particularly the library management under systems which have full-time outsourcing. We also discuss several problems associated with the implementation of outsourcing.

Methods: The study consisted of a questionnaire which was distributed to 468 special libraries. We received in April 2005 402 valid responses.

Results: Our investigations revealed three trends: (1) Outsourcing was introduced by 53.7% of the special libraries (16.2% of them with full-time outsourcing and 37.5% of them with temporary outsourcing). A higher proportion of outsourcing was introduced by large-scale libraries than by small-scale ones. (2) The operational content of outsourcing has shifted from general to specialized, and full-time outsourcing is particularly likely to entrust specialized content. (3) In the past, outsourcing was introduced to alleviate labor shortages, but it is now recognized as an effective system for both cutting costs and making use of specialists.

Conclusion: Further study is necessary to determine whether entrusters should include such operational contents as planning and selection of materials within the range of their outsourcing. To maintain a high level of quality in library services, there is an urgent need for entrusters, in the course of selecting contractors, to give careful consideration to the contract workers′ expert knowledge and skills.

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